When you attend for a test of any kind you will be told how long you should expect to wait for the results. The surgery does not write to patients to confirm normal test results, although we are able to send results to you via text or email.
You are also able to obtain your results by speaking or ringing Reception between 11.45 and 12.45pm.
The surgery will contact you about any abnormal results.
As a general rule:-
- Most blood test results are available within a week.
- Xray results are usually available within a month (although they can take up to 6 weeks at times)
- Cervical smear results are posted to the patient directly from the Primary Care Support Agency within 8 weeks.
Please be patient with the receptionists when you call, they are not medically qualified and can only pass on whether your GP has said the result is normal or not, they cannot give any detailed explanations of your results.
Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.
Alternatively you can view all your results online, if you have not already registered for our online service you can do this by visiting the surgery with photo ID to get your username and password, please note once registered you need to apply for Detailed Coded Record access or Full Clinical Record access via your online account in order to view results. (Please note Full Clinical Record access also includes Detailed Coded Record access).
DEAR PATIENT - Full Clinical Record access online is not currently available due to software updates. You can however still request Detailed Coded Record access which allows you to view test results.
Your request for Detailed Coded Record access or Full Clinical Record access will take up to 14 days to process.